Terms and Conditions


No Contracts. No Cancellation Fees.

Don’s Lawn does not require a contract nor do we charge cancellation fees. Our philosophy is that we do not rely on legalities to keep our customers. Instead, we rely on our performance and the experience we create for our customers. If we do our part, fulfill on the expectations we lay out, and provide a great experience then our customers will want to stay with us forever. And, we have hundreds of customers that have been with us for 10+ years due to our commitment to deliver on our promises.

Cleanest & Greenest Guarantee

Our Cleanest & Greenest Guarantee is for our Premium 7x customers only. This guarantee is to set new customers at ease so that they can entrust us with their lawn care needs. It’s pretty simple. If there’s not a significant improvement in the amount of weeds and overall look of the lawn after one full year on our Premium 7x program, we’ll give you the next year of treatments for free. In order to qualify for this guarantee, the customer needs to receive all 7 treatments in the year. Skipping or pausing treatments will void this guarantee.

We take detailed pictures of each customer’s lawn on the initial treatment we perform on a new lawn. We also take pictures of the lawn at each subsequent treatment we perform. This ensures that we have accurate information to asses whether or not the guarantee should cover the cost of treatments following the first full year on the Premium 7x program.

Free Spot Sprays

Free Spot Sprays (FSS) are also reserved for our Premium 7x customers. These FSS are a way for us to treat small areas of the lawn between treatments in order to ensure we’re getting the best results. FSS are not available until after the 3rd consecutive treatment in a calendar year. So, even if a customer has been with us for a few years, they will have to wait until after the 3rd treatment each calendar year in order to request a FSS.

There are so many variables in a lawn that it’s impossible to guarantee anyone will have zero weeds year round. Even a customer receiving 7 treatments per year for several years in a row could have some weeds pop in an area of their lawn due to many reasons out of our control. The first 3 treatments every year are designed to knock out any weeds that may have emerged during the winter/spring months.

Chances are most likely that any weeds that emerge early in the year will be taken care of in the first 3 treatments of the year. After the 3rd treatment, if there are some problem areas we are happy to come out and provide a FSS.

Requesting a Re-Service or Free Spot Spray

Aside from the treatments that include our signature blue dye, it’s impossible for us to assess if treatment was performed properly until 2 weeks after the treatment. This is how long it takes for the products to work their magic and make an impact on your lawn. If you feel like we missed something or did not perform the treatment to our high standards, please give the treatment 2 weeks before requesting a re-treatment or FSS. Two weeks after treatment we can see a noticeable change in your lawn (weeds will be wilting/dying, areas that were fertilized will be greener/fuller). Waiting 2 weeks after the treatment is the only way for us to know how we need to address any issues in your lawn.

Credit Card on File

While we strongly encourage everyone to enroll in auto-pay, it’s not a requirement. However, it is a requirement for us to have a credit card on file. Why do we require a credit card on file?

Put simply, to protect ourselves from the few people who might try to skirt their responsibility of paying their bills. Believe it or not, we deal with a lot of customers that think that it’s okay to not pay their bills.

If you’re not signed up for auto-pay and you pay your bill within 30 days of service, we would not automatically charge your card on file…EVER.

The only time that we would run your card on file if you’re not set up on auto-pay is if you get 30+ days past due or you ask us to. We do this in order to prevent accounts from getting too far behind, which prevents us from having to send customers to collections (which we hate doing).

That said, our invoices are Due Upon Receipt (day of service). We have an automated system that will send a reminder about paying an invoice that’s 15 days past due. If that invoice is not paid within 30 days of service, we’ll use the card on file to pay for it.

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100% Backed By Our Cleanest & Greenest Guarantee

Hire our team of highly-skilled lawn care specialists and you’ll never worry about whether the job will be done right! We’re the highest-rated around because we’re passionate about our craft (check the 2,000+ 5-Star reviews from our Crazy Happy Customers). And if you can’t tell the Don’s Difference after a full year on our Don’s Lawn Club Premium program, we’ll give you the next year FREE!

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4.8
Based on 1959 reviews
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2,000+ reviews

Our Crazy Happy Customers

We're the highest-rated around because we're incredibly passionate about our craft. As a matter of fact, our Crazy Happy Customers have given us a 4.8 rating on 2K+ reviews. That's unheard of! See for yourself why our raving fans have placed us head & shoulders above the competition.

Jeremy CorrJeremy Corr
15:06 13 Sep 23
Eric Vanorman is awesome! He answered all of questions. And was precise spraying my weeds!
Karen EddsKaren Edds
17:30 05 Sep 23
Tech JW, let me know when they were coming and are responsive if I have any questions. Good deal on their services
Rod PughRod Pugh
22:56 28 Aug 23
Don's Lawn is a very good lawn service. Steven Lebarre went above and beyond today. After respraying my grassy weeds, Steven helped resolve a dead tree issue I was having. He was instrumental in getting the problem resolved. Thanks for your service.
Gregory WagnerGregory Wagner
20:44 27 Aug 23
Awesome results
Brytnee ThomasBrytnee Thomas
17:19 25 Jul 23
Amazing in every way! I highly recommend!
Arlette WalkerArlette Walker
12:26 27 Jun 23
Alex always does a great job treating my lawn. My lawn looks great!
Angelique WilliamsAngelique Williams
17:27 23 Jun 23
The guys that sprayed my yard were very professional and explained everything they were doing perfectly! This is my first spray, but I am very confident that Don’s will get rid of the weeds and my yard will be green! I’m excited to watch the transformation! Not only did the guys do a great job, the... back end of the business on the administrative side is amazing as well! The communication and response time is on point! Don’s Lawn truly values their customers and it shows! I’m a fan! :)Will add photos of the improvements at a later date!read more
bj carruthersbj carruthers
23:32 03 Jun 23
Devin, our tech was friendly, professional and very knowledgeable. Our neighbors have been complimenting our lawn. Thought we would share a few... a "true-Blue" Don's Lawn!!!
john mckeownjohn mckeown
15:35 18 May 23
Don's weed control is simply the best.I have been more than satisfied for years. They keep you aware of what you need and do not overcharge. Please give Don's a call.
Darrin DeeDarrin Dee
16:53 19 Feb 23
I just recently switched over to Don’s Lawn for my weed controls services. They have been very quick and responsive to all inquiries I’ve had. The follow ups are also extraordinary. You can tell they actually care and take pride in their brand which is hard to find these days. Eric, who was my lawn... technician, did an amazing job with the application! The overspray is minimal. More or less non-existent! Truly artistic work that makes me feel better knowing that I can see every square inch of the yard coated in treatment My yard is a blue and ready to look new!Thank you Don’s Lawn, and again thank you Eric!!read more
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NO WEEDS. NO CONTRACTS. JUST CRAZY HAPPY CUSTOMERS.

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